Frequently Asked Questions

A user can access their issued certificates via the specific course or their profile.

To do so, when logged in:

• Within the course, visit the Certificate activity

or

• Within your profile, visit "My Certificates" under "Miscellaneous"

A certificate may not be issued due to the following:

• The issuing (completion) requirements are not met (i.e., not completing the Feedback Survey)

or

• The server is has not yet processed it. The WFDF Academy server issues certificates each 6 hours.

Generally, no printed resources will be provided in an effort to protect the environment; resources and certificates will be distributed digitally.

The resources provided throughout WFDF Academy are intended to be informational and educational. While it is aimed to present a range of and resources perspectives, the inclusion of any particular resource does not necessarily indicate WFDF’s endorsement of the opinions or views expressed therein. It is encouraged to critically evaluate the resource and form one’s own conclusions.

For participants without consistent access to the internet, some courses and their content can be downloaded for viewing and completion without an active internet connection.

To download a course:

• Download the mobile application
• Login using the site and your account details
• After logging in, click '…' on a course and then 'Download Course'

Generally no presentation slides will be shared with participants; participants should take their own notes throughout. Other resources may be available for download via the Academy.

In most courses, participants will receive a digital certificate and/or badge upon successful completion to highlight their learning achievements. A notification email with a link to download the personalized certificate and/or badge will be sent.

Participants will continue to have access to courses after evaluations and completion so content can be reviewed, any outstanding requirements completed, to provide feedback and/or to download the certificate/badge.

Certification Course recordings may be available for viewing afterwards.

Webinar recordings will be available for viewing afterwards.

Feedback on courses is welcomed. Within each course, participants will be prompted to provide feedback via a survey.

Most WFDF Academy content is licensed under Creative Commons Attribution-NonCommercial-No Derivatives International 4.0, meaning that it can be reused under specific conditions:

• Credit must be given to the content creator
• Only non-commercial use of the content is permitted (non-commercial means not primarily intended for or directed towards commercial advantage or monetary compensation)
• No derivatives or adaptations of the content are permitted 

The purpose of this license is for alignment in the Flying Disc Sports’ community. National Federations and the wider community are encouraged to promote, incorporate and collaborate with WFDF Academy. Please contact WFDF Academy to support in developing content to maximize reach and impact.

Some content is available on WFDF Academy through other organizations that have permitted its use and therefore subject another license.

Courses and their content are primarily created in English.

For self-study content, it is recommended to install a toolbar extension or a browser to support the translation of content. English text takes precedence in all courses.

Participants and members of the community are encouraged to contact WFDF Academy to support in translating content into different languages to maximize reach and impact.

WFDF welcomes and invites stakeholders in the community to support:

• Suggest and vote on course and webinar topics
• Collaborate to develop and create content and courses
• Translate content and courses into more languages
• Provide general feedback

Please contact WFDF Academy for more information.

Videos based on YouTube can be viewed with subtitles in different languages.

To turn on subtitles:

• Click 'CC' on the bottom right corner of the video

WFDF Academy is designed according to World Wide Web Consortium Web Content Accessibility Guidelines level AA. This means participants can:

• Enlarge text by zooming in.
• Read the text and view images that have a high contrast to their background.
• Change the background and text color and fonts using browser plugins.
• Navigate the website using only a keyboard.
• Navigate using a screen-reader and speech-recognition software.
• Listen to texts and image descriptions using a screen-reader (such as NVDA).

Alter This Site to Suit Individual Needs

WFDF Academy features an accessibility toolbar throughout the site, which allows participants to customize the site to their visual needs, such as changing text sizes, color schemes and text-to-speech.

To activate accessibility features, when logged in:

• Click your name or profile picture in the top right corner
• Click'Accessibility'
• Click the 'Font Type' or 'Enable Accessibility Toolbar'to enable features

If you contacted WFDF Academy and did not receive a response within 3 business days, please check your spam folder.

WFDF Academy will communicate to you by email. To ensure the emails reach your inbox, please add the following email address to your safe sender list: "academy@worldflyingdisc.monday-service-mail.com".

It's not possible to freely edit the name on a profile.

To change the name on a profile, please contact WFDF Academy.

Courses and their content are primarily created in English but a participant can set WFDF Academy’s system language of the major languages.

To change the system language, when logged in:

• Click the name or profile picture in the top right corner 
• Click 'Language'
• Click the preferred language

Verification of digital age of consent is enabled on WFDF Academy.

If a user wishes to create an account and is younger than the age of consent for their country, their parent and/or guardian should contact WFDF Academy with the following details of the user:

• Given name
• Surname
• Email address
• Confirmation of consent to WFDF Academy Policies

Participants do not need to be from WFDF Members and/or have an active registration to a WFDF Member.

Account creation is open to participants with an email address at no cost.

To create an account:

• Follow the prompts at the Create a New Account link
• Verify your email address

To help participants organize their calendars, WFDF Academy and its courses calendar can be added to external calendars such as those by Google or Microsoft.

To do so, when logged in:

• Visit the 'Export Calendar' link
• In 'Export Calendar', select 'All events' and the custom date range
• Click the 'Get Calendar URL' button
• Click to copy the calendar URL
• Copy the calendar URL highlighted
• Log on to your email/external calendar account
• For Gmail, click the '+' next to 'Other Calendars'
• Click 'From URL' in the menu
• Paste the URL you copied
• Click the 'Add calendar' button

Participants will see the new calendar. Events added to the WFDF Academy Calendar will automatically be sent to your external calendar.

Participants receive emails from WFDF Academy when they are subscribed to one or more forums.

To stop forum emails:

• Access the email
• Scroll to the bottom of the text
• Click on one of the following (log in required to take the chosen action):
  • Choose 'Unsubscribe from Forum' to stop receiving any notifications from that specific forum
  • Choose 'Unsubscribe from this Discussion' to stop receiving replies to that particular discussion thread 
  • Choose 'Change your Forum Digest Preferences' to generally control how and when email notifications are received

To update a profile, when logged in:

• Click the name or profile picture in the top right corner
• Click 'Profile'
• Click 'Edit Profile'
• Edit the desired fields
• Click 'Update Profile'

By default, the time zone is set to Central European Time. All deadlines and times in WFDF Academy are set relative to the participant's time zone set. 

If some fields cannot be edited, please contact WFDF Academy to change them.

To delete an account:

• Click the name or profile picture in the top right corner 
• Click 'Profile'
• Scroll to the 'Privacy and Policies' section
• Click 'Delete my Account'

This action is irreversible and the account cannot be restored. All course progress, certificates and badges will be lost.

To merely stop email notifications of forum posts, view the FAQ 'Stopping Forum Emails'.

A participant’s password can be reset by visiting the Reset Password link and inputting their email address.

A password reset email should be immediately received.

Further instructions about resetting the password are available on the dedicated webpage.

If a participant is not receiving emails, they are likely going to the junk/spam mailbox. The participant should check this and ensure academy [at] wfdf.sport is marked as ‘not junk’.

If you're experiencing problems logging into your account, please reset it by visiting the Reset Password link and inputting your email address.

If you're not receiving the reset email, please check your spam folder.

If an email is received about creating a new account or the email does not provide the necessary information, you likely created an account with your Google account. Please login by clicking the Google button on the login page.

Your username and password on WFDF Academy are unique; if you have an account for WFDF Championships registration or the former Rules Accreditation website, it is not connected.

As of May 2026, all users that accessed the former Rules Accreditation website in the previous 4 years were migrated to WFDF Academy. Users need to reset their password to access their account.